Frequently Asked Questions

What is Turma! Hadrian’s Cavalry Charge in Carlisle?

Part of Hadrian’s Cavalry, a unique exhibition along the full length of Hadrian’s Wall celebrating the cavalry regiments that once guarded the mighty North West frontier of the Roman Empire, Turma! Hadrian’s Cavalry Charge in Carlisle, will see 30 Roman cavalrymen perform together for the first time in almost 2,000 years.

Historically, a turma is a troop or squadron of 30 cavalrymen, the basic unit of a Roman cavalry regiment. Cavalry training included regular exercises on a parade ground. At special times the cavalrymen demonstrated their skills in front of a senior officer, sometimes in front of the Emperor himself, rather like the Royal Horse Guards trooping the colour in front of the Queen today. Some of the exercises the cavalrymen performed included javelin, lance and spear throwing as well as horse handling skills and group manoeuvres. Teams of cavalyrmen competed with each other to receive the Emperor’s praise.

Turma! Hadrian’s Cavalry Charge in Carlisle will see Bitts Park in Carlisle transformed into a Roman Cavalry pageant, simulating a performance in front of the Emperor. An outer Hadrian’s Wall visitor village will be open to the public, including non ticket holders, from 12noon each day. The village will enable visitors to be able take a walk through the Walls history, showing all the forts and their stories from west to east. Visitors will be able to get food and drink in this part of the event, with welfare and toilet facilities available.

Each pageant begins with visitors being invited to pass through the recruiting house to discover a Roman infantry encampment. Here you will join either the red or blue team of supporters – so why not show your true colours by arriving dressed in red or blue? The sound of trumpets will call visitors from the encampment to the parade ground, entering the world of the TURMA! The TURMA! show will have spectators holding their breath or cheering their teams as riders display their skill with spears and perform interweaving manoeuvres across the arena before the dramatic finale. Spectators will then be able to meet some of the cavalrymen and their horses to see the ornate armour and dress in close-up.

When is the event?

Taking place on Saturday 1 and Sunday 2 July, Turma! Hadrian’s Cavalry Charge in Carlisle will showcase some of the exercises the Roman cavalry would have performed at sites across the Wall, many described by Hadrian himself.

Performance times:

Saturday 1 July:          2pm & 6pm

Sunday 2 July             4pm

Tickets can be purchased for each of these performance times. The experience lasts around 90 minutes.     

Where is the event?

Bitts Park, Dacre Road, Carlisle CA3 8UZ

Entrance to Turma! Hadrian’s Cavalry Charge in Carlisle is via the entrance to the park through at Castle Walk – car parking is available across the city and information about parking can be found below.

Ticket information

Ticketing definition

Free – 4yrs and under

Child – 5yrs to 16yrs inclusive

Adult – 17yrs and over

Prices

 

Early bird (until end April)

Full price

Adults

£9.50

£12.00

Children

£6.50

£8.00

Family (two adults and up to three children)

£35.00

£35.00

Children 4 and under are free. However they must have a ticket to obtain entry to the event. These must be added to the ticket order online or when purchasing tickets at Tullie House or Carlisle TIC.

There are no concession priced tickets available.

Travel trade or corporate bookings should contact tickets@ngi.org.uk

Buying tickets

Tickets can be purchased online via the Hadrian’s Cavalry website

A limited number of tickets are available to purchase in person from Tullie House and Carlisle Tourist Information Centre. Carlisle Tourist Information Centre are also able to take orders over the phone (plus postage). Telephone 01228 598596

Tullie House will be open to buy tickets (9am - 7pm, Mon, Tues, Thurs & Fri, 9am - 5pm Wed, and 9am - 1pm Sat).

Carlisle Tourist Information Centre will be open to buy tickets:

March – July: Monday – Saturday 9.30am - 5pm

May – July: Sundays 10.30am – 4pm

Bank Holiday Mondays: 10.30am – 4pm

You have been issued a ticket for a particular performance. Entry is from the time on your ticket and the experience will last around 90 minutes.

The outer visitor village in Bitts Park will be open from 10am to 4pm each day and will include opportunities for non-ticket holders. The Turma! recruitment centre will open at the time of your ticket where you will be welcomed to continue through to the performance space.

I’ve booked my ticket online but have not received my confirmation email / e ticket.

On occasion some email accounts may bounce emails from unknown sources into your SPAM folder rather than allow them directly into your main inbox. If you have purchased your ticket online but not received your confirmation or your ticket within a few minutes please check your SPAM folder first of all.

If your ticket is not in your SPAM folder please email tickets@ngi.org.uk with details of your booking (your name and the date and timeslot you have booked for – or if you have received your confirmation but not your ticket please forward your confirmation to us). We will resend your ticket within 48hours of receiving your enquiry (but usually much sooner).

Early Bird tickets

Early Bird tickets are available until 1st May 2017. These tickets are significantly less than the full ticket price which will be applicable from 2nd May onwards.

Can I buy tickets on the gate?

Tickets to Turma! Hadrian’s Cavalry Charge in Carlisle will be available to purchase on the gate, if there is availability. However early bird advanced tickets will be cheaper.  

Is there a booking fee?  

The price of each ticket includes a 50p, non-returnable administration fee.

Can I return or exchange my ticket if I am unable to attend the slot I have booked for?

We regret that no refunds or exchanges can be given under any circumstances unless the event is cancelled due to unforeseen circumstances. Please ensure you book your timeslot accordingly.

Are there any issues to consider for people with disabilities gaining access to the event?

We are committed to ensuring that visitors with disabilities are not prevented from enjoying our events because of access needs. Whilst the event will provide facilities to ensure that the experience is as accessible as possible, it is acknowledged that the event is on grass and weather conditions and heavy footfall could cause the ground conditions to deteriorate. There will be some benches (60 in total) in the audience viewing areas, available on an unreserved basis for those with difficulty in standing for long periods. There will also be an area reserved for wheelchairs users.

Disabled car parking facilities are available at a range of the cities car parks

We endeavor to assist anyone with special requirements. If you have any queries about the suitability of the event for those with physical or learning disabilities please contact tickets@ngi.org.uk .

Can a person with disabilities be accompanied by a carer free of charge?

People with disabilities and any carers must purchase tickets at the advertised rates. There are no concessions.

Is the event suitable for children?

Yes, however, an adult must accompany children and young adults under the age of 16. Tickets for Turma! Hadrian’s Cavalry Charge in Carlisle are free for children aged 4 and under, but they must have a ticket booked for them in order to attend the event.

When can I enter the Park?

Your ticket is valid for the entry time you have chosen; please ensure you arrive promptly, if you arrive too early for the time booked for, you may be asked to wait until the time stated on your ticket(s). The outer visitor village is free for you to explore at your leisure but the recruitment centre for your performance will open at your ticket time.

What if I arrive late for my slot?

If, due to unforeseen circumstances, you arrive late for your entry slot we will endeavor to allow you entry to the event.

How long does the experience last?

It is anticipated that the whole experience will take around 90 minutes. There isn't a time limit for you staying in the Park - take your time and enjoy the event at your own pace. 

What public facilities will be available in Bitts Park for the event?

Catering concessions will be open and serving hot and cold refreshments. There are public toilets including disabled toilets and first aid facilities. All these facilities will be available from 10am - 4pm and then for the duration of the show times

Can I bring in my own food and drink?

Yes food and drink can be brought to the event.

Is there seating allocated?

There isn’t allocated seating available for the event however there will be some benches (60 in total) in the audience viewing areas, available on an unreserved basis for kids or those with difficulty in standing for long periods. There will also be an area reserved for wheelchairs users.

Can I bring my own chairs?   

No

Can I bring my dog?

No dogs are allowed. Assistance dogs will be accommodated.   

Can I use my camera or video equipment?

Yes, although recording of images and filming for commercial or broadcast reasons is strictly prohibited without prior consent from the event organisers.

What if it is raining, windy or cold?

The event is designed to go ahead in most weather. We recommend that ticket-holders dress appropriately with suitable clothing and footwear. If the ground conditions are too wet that it could threaten animal welfare then cancellation will come into play

In the event of cancellation, ticket holders will be contacted via email and the mobile phone number supplied at point of booking. Announcements will be made via www.hadrianscavalry.co.uk www.discovercarlisle.co.uk and www.carlisle.gov.uk, via Facebook and Twitter as well as in local press.

If you have any concerns about the weather on the day that your ticket is valid please check the website in the first instance.

Further Information

For more information about the event please email tickets@ngi.org.uk. Please note this email is only monitored during office hours Monday - Friday, 9am - 5pm.

Travel Information

Public transport

The main bus routes coming into Carlisle are:

685 – From Newcastle via Haltwhistle

300 – From Whitehaven

600- From Whitehaven via Cockermouth

400- From Silloth

104 – from Penrith

79/179 from Dumfries

554 – From Keswick

X95 – From Edinburgh

More information and timetables are available online

Walking from Carlisle Bus Station to Bitts Park

Turn left out of the station heading through the sandstone towers. Crossing the road by NatWest bank head straight down English street (pedestrianised area) towards the Tourist Information Centre. Head to the right of the TIC down Scotch Street crossing the road at the bottom just after Debenhams. At the very end of the road will be an underpass. Go through the first tunnel followed by the tunnel to the left signed Bitts Park. The entry to the park is located left of the tunnel exit.

A map can be downloaded at www.discovercarlisle.co.uk

How do I get to the event by car?

Carlisle city have a number of car parks that are walkable to the venue  although there is a car park next door to Bitts Park it is likely this will be full early on so audiences should seek car parks slightly further afield and allow time to walk into the park. Car parking charges apply.

Coach parking

Free coach parking is available at Castle Car Park, Devonshire Walk, Carlisle, CA3 8UL. There are 16 designated coach parking bays

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